Cleaning Experts are Here to Help

4/6/2022 (Permalink)

SERVPRO of Sarpy County, Omaha East is Here to Help!!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts – SERVPRO of Sarpy County, Omaha East 402-291-3355

Replace vs Restore Mentality

4/5/2022 (Permalink)

The restore vs. replace mentality is one of the greatest assets SERVPRO of Sarpy County, Omaha East has. When it comes to making it "Like it never even happened," it's impossible to overstate the importance of keeping as many of the original items as possible. Restoring contents and materials allows prices to stay down as the cost for restoration is 20% of the replacement cost. More importantly, restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on, or the couch your grandparents gave you. Every item of yours is essential, and SERVPRO of Sarpy County, Omaha East will treat it as such

Preventing Water Damage Caused by Frozen Pipes

3/9/2022 (Permalink)

SERVPRO Provides Water Removal Services During the Winter in the Sarpy County Area

As most people know, winterizing your home in the fall can help prevent issues in the winter when the temperatures drop and snow flies. Prevention is always the key to avoiding costly damage caused by cold temperatures or snowfall. 

When it comes to deterring frozen pipes and ice damming in the Sarpy County area, most homeowners know the basics of winterizing your home. However, for houses that seem to be prone to damage in the winter, there are several steps you can take to prevent issues related to cold weather. First off, it is always wise to remove outdoor water fixtures, including hoses and sprinkler systems.

If certain sections of your pipes have frozen in the past, you may need to take steps to keep them warm in the wintertime. One way is to wrap a UL-endorsed heater tape to your water lines with a thermostat to prevent overheating. A less expensive way is to cover all of your pipes with foam insulation. It is also wise to heat your sink drain lines with a lamp or leave your cabinets open, especially on cold nights.

If your power happens to go out during a storm, you should open both your cold and hot water faucets so the water keeps moving. You can also go through your hose and seal off any gaps or cracks near any of your water pipes. Other more permanent prevention methods are a thermal convection-powered hot water recirculation valve or installing a "RedyTemp" system that monitors the water temperature inside your lines.

But, if you still notice a leak caused by a pipe freeze or ice dam, our SERVPRO technicians can help in the following ways:

• Water Removal Services
• Water Damage Repairs
• Applied Structural Drying (ASD)
• Water Clean Up

Anytime you notice water inside your house where it is not supposed to be, call SERVPRO of Sarpy County at (402) 291-3355

Continuing Education Classes

11/1/2021 (Permalink)

SERVPRO of Sarpy County offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

• Biohazard Cleanup
• Understanding Mold in the Restoration Industry
• Restorative Drying for Water Damage
• Mitigation Awareness Response Seminars
• The Hazards of Hoarding

Our upcoming CE Course will be December 9th through our zoom link.

"Ethics"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

If you have any questions, please contact Nathan Koerner at nathan@goSERVPRO.com or give him a call at 712-253-3852 

Who Should You Use?

9/28/2021 (Permalink)

Who should I use?

Emergency situations usually call for quick reaction. In cases where a home or business structure in Plantation is being compromised by unhealthy and/or unsafe conditions, SERVPRO of Sarpy County is the-fast-response you need to get relief.  Chaotic situations can be handled or endured in an orderly fashion with professionals and the right tools applied. When you must choose your clean-up/restoration specialist, you are likely considering a few important things:

• Convenient location
• 24/7 availability
• Professionalism
• Efficiency
• Honesty
• Experience
• Latest equipment

SERVPRO of Sarpy County is the answer.

In a problematic and possibly chaotic situation, remember, we’re here to help.  SERVPRO of Sarpy County are business owners, homeowners and renters just like you so we understand the initial needs. Our promise to you is to provide the same quality and integrity based service that we, as your neighbor, may also need in the future.

Why SERVPRO? The Difference is in Our People

9/3/2021 (Permalink)

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

• Crew Training
• Fire Restoration
• Water Restoration
• Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional SERVPRO team. 

Water Damage Cleanup at Omaha-Area Assisted Living Facility

3/3/2021 (Permalink)

Our team used the rover to extract water from the carpeting while wearing full PPE.

When an Omaha-Area assisted living facility experienced water damage recently, they knew to call the SERVPRO of Sarpy County team.  Our crew arrived within the hour to begin the cleanup process.  We began by sealing off the affected area to prevent contamination spread to the unaffected areas of the facility and to ensure the residents were not impacted.  

Since the facility houses high-risk persons, our crews wore full PPE and utilized a dedicated access point to the building to better protect client health and well-being.

The facility manager was very pleased with recovery process, commenting "that's why we always call your team".

If your property is affected by a disaster, such as fire damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

SERVPRO Stands Ready To Respond To Disaster

1/8/2021 (Permalink)

This is some of the equipment we use to save the day.

Whether you have fire damage, water damage, sewage backup, or mold; the trained professionals at SERVPRO of Sarpy County team stand ready to respond.  From our owner to our technicians and even our marketing staff, our team is trained, equipped, and certified to help when disaster strikes. 

Our team maintains the IICRC certifications and the mitigation equipment to properly respond 24x7 to any size disaster.  Our experience is that fast response with trained technicians using profession-grade equipment yields time and cost savings for our customers.

If your property is affected by a disaster, such as water damage, fire damage, smoke damage, or even trauma scene or sewage damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Faster Disaster Response Can Reduce Damage

11/14/2020 (Permalink)

SERVPRO of Sarpy County is ready to respond 24 hours a day for fire and water damage cleanup at your home or business.  Responding quickly to disaster can save thousands by minimizing or even preventing further damage.  Our trained and experienced technicians can start the recovery process within minutes of arrival to your home or business.  

Within 24 hours of a water damage, furniture and walls can begin to swell, and an odor may develop.  After two days to a week, harmful bacteria may start to spread, paint may peel, and doors, windows and floors could begin to warp.

If your property is affected by a disaster, such as fire damage or water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Sanitizing First Responder Vehicles in the Omaha, NE Metro

10/16/2020 (Permalink)

We are honored to serve our heroes!

SERVPRO of Sarpy County continues to provide free COVID cleaning and sanitizing for first responder vehicles.  Throughout this pandemic, our trained and experienced crews remain available to deliver peace of mind to our local heroes. 

Whether we are providing preventative cleaning or ensuring a vehicle is sanitized after a confirmed exposure, our team is honored to serve those who continue to stand ready to serve our community.

Leveraging our extensive experience in biohazard decontamination, our technicians always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention.

If your property is affected by a disaster, or if we can help answer questions about COVID cleaning, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

Omaha-Metro 24 Hour Emergency Water Damage Cleanup

9/1/2020 (Permalink)

SERVPRO of Sarpy County is available 24 hours a day for water damage cleanup at your home or business.  When water damage occurs, rapid response is critical to the recovery process.  A delayed response of just a few hours can greatly reduce increase the damage.

Our Crews Are Ready To Help Call Today - (402) 291-3355

Our team understands the confusion and stress you feel when confronted with a disaster and stand ready to guide you through the crisis.  We have the training, expertise and equipment to help you recover faster.

What You Can Expect

When you call, we will ask for some information to help us better serve you in your time of need.  This information will help us determine the right equipment and team members to bring to best address your situation.

Your SERVPRO representative will ask:

• Your name, contact information and address
• Your insurance information
• When did the damage occur?
• What caused the damage?
• Is electricity available?

Rest assured, our team is ready, willing and able to help you today! 

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. We are always here to help.

Certified Technicians + Professional Equipment = Proper Disaster Response

5/11/2020 (Permalink)

Our quick-response team at a recent commercial water damage.

When you experience disaster, from water damage to fire damage, or have concerns about mold; the SERVPRO of Sarpy County team is here to help.  Our owner, Pat Nosal, holds several master-level certifications from the IICRC; the non-profit certifying body for the cleaning and restoration industry.  Pat is one of only four master-certified professionals near the Omaha, NE metro area.  Led by Pat, our team of IICRC certified technicians are ready to respond 24x7 to any size disaster.  

We enhance our training with professional-grade equipment to ensure we can help our customers recover from disasters large and small while minimizing disruption to their lives and business and effectively managing costs.

If your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355; we are always here to help.

We Are The Cleaning Experts

3/17/2020 (Permalink)

SERVPRO Technicians are trained and experienced in biohazard cleanup.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

The SERVPRO of Sarpy County team is prepared to clean and disinfect your home or business, according to protocols set forth by the Center for Disease Control and Prevention.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment
• Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today -  SERVPRO of Sarpy County, 402-291-3355. Our experienced crews are always here to help.

Sources:

CDC guidance on preventing spread.

CDC guidance on business response.

SERVPRO of Sarpy County Joins Project Santa

12/3/2019 (Permalink)

SERVPRO of Sarpy County has partnered with Dingman's Collision Center, West Gate Bank, and Rockbrook Camera along with Omaha's Greatest Hits 99.9 KGOR to accept donations for the Open Doors Mission's Project Santa at our Bellevue, NE office.  The Open Door Mission is helping over 6,000 children in the Omaha area this Holiday Season.  We will be accepting donations through Friday, December 20th.  Thank you for your help and we look forward to seeing you this year when you make your donation.  Happy Holidays!

You can drop off your donation at our office Monday-Friday from 8:00 am - 4:00 pm at our Bellevue office located at 1706 Galvin Road South in Bellevue; between Jade Palace and Dunkin' Donuts.

If you have too much Halloween candy left over, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Smoke Damage Cleanup - Upholstery Cleaning

11/8/2019 (Permalink)

Our Fire Team Crew Chief, Kay, specializes in upholstery cleaning furniture that has smoke damage.  She oversees pack outs of properties with fire damage or smoke damage. 

Humidity from the water used to put out the fire turns the soot residue form the fire very acidic, so our main priority in cleaning smoke damaged contents is to neutralize the acidic soot particles.  Ince cleaned by hand, the items are processed through an ozone chamber, either on-site or at our facility.  The ozone chamber finalizes the cleaning process and deodorizes the smoke-damaged items.

If your property is affected by a disaster, such as fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Halloween Safety in Omaha, NE

10/28/2019 (Permalink)

This photo shows about 2/3rds of our Production Manager's yard as he is decorating for Halloween.

Adults and children alike look forward to October for one reason, Halloween. The candy, decorations, and costumes create a fun environment. Most of those that work at SERVPRO of Sarpy County have children of their own and enjoy the holiday season, being seasoned vets, they have multiple tips for October 31st. Make sure the costumes fit correctly and make adjustments if need be, as well as test out any make up to make sure your children don’t have a reaction. Be conscious of any long fabric hanging from the costumes, these can catch on decorations and tear. Don’t be afraid to skip the one lit house on a dark road, if you’re in a large group go together or not at all. Lastly, Check the candy, check for any candy that the kids may have allergic reactions to or any candy that may have been opened. Don’t be afraid to keep the good stuff for yourself!

If you have too much Halloween candy left over, call the experts at SERVPRO of Sarpy County at 402-291-3355;  we are always here to help.

Preventing Fire Damage From Grill Mishaps

9/3/2019 (Permalink)

If you leave your grill unattended and uncovered like the one in this picture, you might need SERVPRO to come clean up the mess.

Football season has officially started and we all know what that means, Saturday cookouts!

SERVPRO of Sarpy County has seen fire damage and smoke damage caused by backyard celebrations year after year.  A good grill master knows that being unaware of grill safety can be a factor for seasonal fires.

Grill Safety Tips:

• Grill away from any structure.
• Make sure your grill is stable.
• Keep your grill clean.
• Check for propane leaks.
• If the flame goes out, wait five minutes before relighting.
• Keep an eye on what is going on around the grill.
• Be cautious when using charcoal starter fluid.
• Don't wear loose clothing or clothing that can dangle.
• Be prepared to put out a fire.

If your property is affected by fire damage or smoke damage, call the trusted professionals at SERVPRO of Sarpy County at 402-291-3355. Our experienced crews are always here to help.